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Address/Phone Numbers

Air Zoo
6151 Portage Road
Portage, MI 49002
866.524.7966 (toll-free)

Staff Contact Information

Troy Thrash, President & CEO
Oversees all operations of the Air Zoo.

Kim Robinson, Director of Operations
Oversees attraction and sales operations and is responsible for new business.

Keith Gill, Director of Exhibits and Programming
Oversees development and implementation of exhibit, restoration, and education programs.

Sue Markus, Director of Finance and Human Resources
Responsible for financial and human resource activities.

Nate Melvin, Director of Development
Oversees fund development, donor relations, and member services.

Maria Newhouse, Development Associate
Assists with development, fundraising, donor services, & donation requests. All Donation Requests must be made via an Air Zoo Donation Request Form, which can be downloaded HERE.

Patrick Brent, Marketing & Communications Manager
Responsible for all marketing and public relations (For Donation Requests or similar, please refer to Maria Newhouse's contact info above).

Tamra Stafford, Membership Services and Volunteer/Community Resources Manager
Oversees membership programs,volunteer activities, and internships.

Michael Martin, Guest Experience Manager
Responsible for maintaining customer satisfaction.

Group & Event Sales Department
Responsible for school, group and special event bookings.
General Inquiries
Danielle Baughman - Group & Event Sales Manager
Dan Patnode - Group & Event Sales Coordinator
Jeremy Dolence - Group & Event Sales Coordinator

Kathleen Larsen, Education Manager
Manages the Air Zoo's education team and programming

Al Hollaway, Technical Services Manager
Responsible for Information Technologies and Technical Resources.

Greg Ward, Senior Conservator
Responsible for care of the aircraft and restoration facilities.

Derek Menchinger, Operations Manager
Responsible for repair and maintenance activities of museum attractions.

Laurie Burkhardt, Collections Registrar
Responsible for artifact donation and loans.

Christy Kincaid, Collections and Exhibits Coordinator
Responsible for overseeing exhibit and collections programs.

Smithsonian Institution Affiliations Program